13.01.2026
Dear ETB’s,
As you may be aware, ESBS have a developed a series of process guides & Scenarios to inform and provide guidance in relation to all HR processes. These processes are being formally ratified by a working group of ETBs established to review existing processes and endorse relevant process documents.
The updated Overpayment Recoupment Guide and Overpayment Scenarios were formally approved by the Working Group on the 16-Dec-2025 and as such can now be adopted as final. Existing training documents have been validated against the agreed “Overpayment Recoupment Guide” & “Scenario” document and previous iterations removed from Training site on Sharepoint.
Can you arrange to have this circulated to your team, advising that this document replaces all other versions.
Le gach dea-ghuí
Miriam NicCába
Ard-Oifigeach Feidhmiúcháin – Ionad na Seirbhísí Comhroinnte Gnó Oideachais (ISCGO)
Higher Executive Officer – Education Shared Business Services (ESBS) Centre
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An Roinn Oideachais agus Óige
Department of Education and Youth
An 4ú hUrlár, The Generali Building, Páirc Mhiondíola Bhaile Bhlainséir, Baile Bhlainséir, D15 YT2H
Floor 4, The Generali Building, Blanchardstown Retail Park, Blanchardstown, Dublin 15, D15 YT2H
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Helpdesk Phone line: 01 8892398
