Solutions : Department Of Education

Knowledge base

ETB Payees (ESBS Pension Processes)

SPS Scheme 3

Class A Legacy Schemes (Pro Rata) 0

Class A Legacy Schemes (Limited) 0

Class D Legacy Scheme 0

Notional Service Schemes 0

Buyback Schemes 0

Quick Steps 0

AUTO ENROLLMENT QUERIES 1

AUP QUERIES

New Half Paid Sick Leave Process ASC AVC 1

New Half Paid Sick Leave Process ASC AVC

Understanding ETB Pension Schemes on PeopleXD 1

Pension Scheme Configuration on PeopleXD

ETB Pensioners (NSSO)

Pay Scales and Allowances 6

Supplementary Pensions 0

Instruction Forms 1

Instruction Forms for NSSO for ETB Pensioners

NSSO Contact Person 1

NSSO Contact Person

Notification of Passing of Pensioner 1

Email from NSSO for ETBs

NSSO Working Group Minutes 1

Minutes of NSSO Working Group Meetings

ETB Pension Queries

Minutes of PTG Meetings 0

Legislation & Scheme Documentation

SPS Scheme 1

Link to SPS Scheme website

ETB Teachers Superannuation Scheme 0

Education Sector Superannuation Scheme 0

Admin Forms

Admin forms 3

Knowledge base- Pension

ASC info 1

ASC Deduction info

HEIs supported by Higher Education in ESBS 1

HEIs supported by Higher Education in ESBS

Paycode 1020 1

FW: CMETB query on paycode 1020

Knowledge Base - HR

Parental Leave 3

Summer Lay Off 1

Summer Lay Off

Illness Benefit Process 1

Illness Benefit

Half Pay Sick Leave 2

Processing as a Leaver 1

Processing an Employee as a Leaver

Shorter Working Year 2

Cycle To Work 1

Cycle to Work

Amend Start Date Scenarios 1

Amend Start Date

HR Approvers 1

HR Approver 1 & HR Approver 2

New Starter - Expenses paid only 1

New Starter - Expenses Paid Only

New Starter - Expenses and Fees 1

New Starter - Expenses and Fees

New Starter - Administration 1

New Starter - Administration

TRR 1

TRR

Career Break 2

Maternity Leave 2

New Starter - Part Time Casual and Non-Casual Teacher 2

Re-Joiner 4

Unpaid Leave 1

Unpaid Leave

Return After Unpaid Leave 1

Return After Unpaid Leave

Carers Leave 3

HR Helpdesk Troubleshooting

CORE TIME TROUBLESHOOTING 0

Adhoc Shift Change in Portal - Remote day Flexi 1

Adhoc Shift Change in Portal - Remote day Flexi

How to carry out an adhoc shift change for an employee - Back Office 1

How to carry out an adhoc shift change for an employee - Back Office

Annual Leave Floating entitlement not pro-rating -solution 1

Annual Leave Floating entitlement not pro-rating -solution

Divorce Leave - Special Leave (Paid) 1

Divorce Leave - Special Leave (Paid)

Flexi Clock Abbreviations 1

Flexi Clock Abbreviations

How to record absences in Core Portal for an employee 1

How to record absences in Core Portal for an employee

How do I Record Leave for an Employee 1

How do I Record Leave for an Employee

How to read sick leave balances 1

How to read sick leave balances

Full Approved List of job titles - Live document 1

Full Approved List of job titles - Live document

Irish terms for leave types 1

Irish terms for leave types

Generate Timesheet Guide 1

Generate Timesheet Guide

Partial Absence - Medical Appointment 1

Partial Absence - Medical Appointment info

Roster change in maintain hours in Back Office 1

Roster change in maintain hours in Back Office

Roster change for previous date in Back Office 1

Roster change for previous date in Back Office

Recording Coretime Infringements 1

Recording Coretime Infringements

Recalculate balances 1

Recalculate balances

Reading flexi shift patterns correctly 1

Reading flexi shift patterns correctly

Absence FTE Information 1

Absence FTE Information

ESBS Pay Scale Rates Current with LSI 07.02.24 1

ESBS Pay Scale Rates Current with LSI 07.02.24

ETB notification Pay group Configuration Information 1

ETB notification Pay group Configuration Information

Error 404 - Leave Request 1

Error 404 - Leave Request

How the system calculates lookback 0

CORE PERSONNEL TROUBLESHOOTING 48

CORE PAY TROUBLESHOOTING 14

Allowance not ending on the system - check Payroll End date 1

Allowance not ending on the system - check Payroll End date

How to amend an Allowance in Back Office 1

How to amend an Allowance in Back Office

Batch File 1

Batch file

Pay in Full Allowances 1

Pay in Full Allowances

Steps on how to process overpayment 1

Steps on how to process overpayment

Arrears Due for employee not set up on Core 1

Arrears Due for employee not set up on Core

Generating arrears 1

Generating arrears

Delete Cycle to Work for ETB 0

ETTO Guidelines 1

ETTO guidelines

Holiday Pay 2025 1

Holiday Pay 2025

Overpayment Policy 1

Overpayment Policy

Temp rejoin steps 1

Temp rejoin steps

Pay Code Information 1

Pay Code Information

CORE EXPENSE TROUBLESHOOTING 0

Cumulative Mileage Query 1

Cumulative Mileage Query

Circular 19-2023 - Domestic Subsistence Allowances 1

Circular 19-2023 - Domestic Subsistence Allowances

Dormant Employee claiming expenses 0

Duplicate claim info 1

Duplicate claim info

EE needs to submit a claim from previous period with new car 1

EE needs to submit a claim from previous period with new car

How to bring an employee who is in Core Pay into Core Expense 1

How to bring an employee who is in Core Pay into Core Expense

Process to follow if an expense cannot be approved by the ETB as the employee is Dormant 1

Process to follow if an expense cannot be approved by the ETB as the employee is Dormant

Vouched Accommodation Info 1

Vouched Accommodation info

Testing rates applied on Hybrid engine 1

Testing rates applied on Hybrid engine

CORE PENSION TROUBLESHOOTING 0

Pension FAQs 1

Pension FAQs

Refund of Pension Cons - received clarification from Revenue in relation to pension contribution refunds (1) 1

Refund of Pension Cons - received clarification from Revenue in relation to pension contribution refunds (1)

Final Pension Adjustment Process for ESBS.ETB wef 01.07.2024 V2.0 1

Final Pension Adjustment Process for ESBS.ETB wef 01.07.2024 V2.0

Dual Postings, with different rates: Recommended Process 1

Dual Postings, with different rates: Recommended Process

BI TROUBLESHOOTING 0

Power BI Report Description 1

Power BI Report Description

Support Email Address for Power BI 1

Support Email Address for POWER BI

SKILL UP SESSION - IN HOUSE 6

ACCESS GROUP - HOW TO FIND RELEASE NOTES 1

How to find the Release Notes in Access

COMPANY DETAILS 1

Company details

ADULT EDUCATOR 3

Payroll Queries Helpdesk Troubleshooting

Apprentice info 1

Email for Apprentice Queries

Deductions 3

Pay Dates 2025 2

Duplicate employment ID's 1

Duplicate employment ID's

Core Portal Link 1

Core Portal Link

Password policy 1

Password policy

Use of phones 1

Use of phones guide

REVISED ETB HR ESBS Queries Contacts 1

REVISED ETB HR ESBS Queries Contacts

Cheat sheets 2

Data Protection 3

Standard Responses

Standards Responses 11

Notifications

HR Notifications 2026 0

HR Notifications 2024 11

HR Notifications 2025 20

Payroll Notifications 2026 2

Payroll Notifications 2025 14

Payroll Notifications 2024 5

Pension Notifications 2025 3

Pension Notifications 2024 1

Pension Contribution Adjustment Process documents

ETBI Responses

Flexitime/Remote Working 3

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