The ETB must supply Pay Ops with the following detail:
- The detail of these payments (pay period, employee number etc).
- The NET amount paid to this employee in error.
- The correct NET amount that this employee should have been paid accounting for the absent day.
- The basis of this calculation.
- The amount returned to the ETB Bank by the employee.
Pay Ops will need to action a cancel/manual payment here to correct the record both on our system and on Revenue – they can’t do this without the detail above.