Department Of Education

Core Time Troubleshooting 37

• Adhoc Shift Change in Portal - Remote day Flexi
• How to carry out an adhoc shift change for an employee - Back Office
• Annual Leave Floating entitlement not pro-rating -solution
• Divorce Leave - Special Leave (Paid)
• Employee appearing in CorePersonnel but not CoreTime

View all 37

Core Personnel Troubleshooting 54

• Resignation while on Career Break
• Arrears Due for employee not set up on Core
• Casual Non Casual Unqualified Pro Rata Teacher Set Up
• Changing the substantive post when an employee has multiple contracts
• Copy of Contract Reckoner

View all 54

Core Pay Troubleshooting 44

• Allowance not ending on the system - check Payroll End date
• How to amend an Allowance in Back Office
• Managing Allowance input in Error
• Managing Overpayments
• Pay in Full Allowances

View all 44

Core Expense Troubleshooting 11

• Circular 19-2023 - Domestic Subsistence Allowances
• Cumulative Mileage Query
• Dormant Employee claiming for expenses
• EE needs to submit a claim from previous period with new car
• ETB Expense Timeline - V0.4 including Manser and GL Conversion ETB Version

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Core Pension Troubleshooting 18

• Update SPS Benefit Statement - Back Office
• Steps on Adding an allowance on P
• Refund of Pension Cons - received clarification from Revenue in relation to pension contribution refunds (1)
• Pension Scheme Booklets
• Pension FAQs

View all 18

BI Troubleshooting 4

• ETB Payroll - Power BI
• ETB Pensions - Power BI
• Power BI Report Description
• Support Email Address for POWER BI

HIVE Troubleshooting 1

• HIVE issues- troubleshooting

System Access Troubleshooting 6

• Access Privileges in system params CoreTime
• Core Environment URLs
• Core notes_RS
• Core Portal reg links - expire after 48 hours
• Pop-up blocker

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Skill Up Session - Inhouse 6

• Career Break
• Maternity leave skill up
• PDIS File Example. Part of skill up session - Payroll Jobs
• Shorter Working Year Steps
• Skill up Session - Payroll Jobs

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Access Group info 2

• BO Record Absence Details - unable to record leave
• How to find the Release Notes in Access

Queries and Solutions 1

• Range of queries and their solutions

Company details 1

• Company details

Maternity Leave 1

• Maternity Leave