Duplicate PPSN;
Having more than one record with the same PPSN can cause problems if we need to rejoin the person. This was an issue before with another ETB and the way we resolved it then, was to make a change to one of the duplicate PPSNs on the ETBs environment by including a letter at the end of the number. The following are the steps we carried out.
• Identify anyone with a duplicate PPSN
• Identify if they were previously paid with both accounts (in most circumstances the employee was only paid on one of the accounts. (use the pay history (pay) table)
• Out of the remaining duplicate sets identify which of the duplicates are non-valid records and then amend by adding either an X T or W code to the PPSN.
• The PPSN can be updated in CorePay – Employee – Cumulatives – Maintain employee PRSI Class / Number
• Enter Person Ref and update the PPS Number. It should prompt and tell you if using wrong letter at the end
This will have to be done in ESBS since the ETB has already migrated and they don’t have access to the ‘Maintain employee PRSI class/Number’.