Standards Responses

Bank Details for Non employees
In order for a user to successfully register an account and gain access to the core portal system, bank account details are a requirement as a mandatory sec...
Wed, 26 Feb, 2025 at 9:27 AM
Adult Educator standard response.
  The Adult Educator circular gives sanction for salary scales, there is no reference to hourly rates, therefore we wouldn't be able to facilitate the ...
Tue, 4 Mar, 2025 at 12:35 PM
Start/Cessation date entered by employee on Revenue
ESBS are not the employer, we are an agent for the purpose of processing payroll payments.  We cannot engage with Revenue in relation to this matter as to ...
Thu, 13 Mar, 2025 at 12:30 PM
Removing contract amendments
Removal of contract amendments:   Both future dated contract amendments and retro dated contract amendments can be removed while the pay group is closed f...
Tue, 1 Apr, 2025 at 9:20 AM
Standard text - uploading documents
The PeopleXD system was not designed as a document repository. Although the system does have the facility of uploading documentation for certain and agreed ...
Wed, 29 Jan, 2025 at 8:47 AM
Standard response - changes to Core Time
The configuration and set-up were designed and agreed in conjunction with all ETBs and it is not possible to amend the configuration without the agreement o...
Wed, 2 Apr, 2025 at 1:16 PM
Standard response - Flexi Work Patterns
The configuration and set-up were designed and agreed in conjunction with all ETBs and it is not possible to amend the configuration without the agreement o...
Wed, 2 Apr, 2025 at 1:17 PM
Standard response for calculation of Special Rate for teachers:
Generic response for calculation of Special Rate for teachers: This employee was in receipt of her special personal rate. This is not published in a circul...
Wed, 2 Apr, 2025 at 1:18 PM
Standard response - Config change requests
  Standard response as discussed:     As you are aware the ESBS-ETB Payroll system is based on one standardised single configuration which is the exact ...
Wed, 2 Apr, 2025 at 3:40 PM
Standard Response: Summer Lay off
PAYE Modernisation is the modification of the PAYE system which came into being with effect from 1st January 2019. It means every time a business runs payro...
Wed, 2 Apr, 2025 at 3:49 PM