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Knowledge base
ETB Payees (ESBS Pension Processes)
SPS Scheme
3
Calculating FTE Work Pattern
Processing SPS Adjustment
SPS Information from DPER
Class A Legacy Schemes (Pro Rata)
0
Class A Legacy Schemes (Limited)
0
Class D Legacy Scheme
0
Notional Service Schemes
0
Buyback Schemes
0
Quick Steps
0
AUTO ENROLLMENT QUERIES
1
AUP QUERIES
New Half Paid Sick Leave Process ASC AVC
1
New Half Paid Sick Leave Process ASC AVC
Understanding ETB Pension Schemes on PeopleXD
1
Pension Scheme Configuration on PeopleXD
ETB Pensioners (NSSO)
Pay Scales and Allowances
6
Pay Increases 01-03-2025
Pay Increases 01-10-2024
Pay Increases 01.01.2024
Pay Increases 01.06.2024
Circular Letters for 01.10.2023 Increases
View all 6
Supplementary Pensions
0
Instruction Forms
1
Instruction Forms for NSSO for ETB Pensioners
NSSO Contact Person
1
NSSO Contact Person
Notification of Passing of Pensioner
1
Email from NSSO for ETBs
NSSO Working Group Minutes
1
Minutes of NSSO Working Group Meetings
ETB Pension Queries
Minutes of PTG Meetings
0
Legislation & Scheme Documentation
SPS Scheme
1
Link to SPS Scheme website
ETB Teachers Superannuation Scheme
0
Education Sector Superannuation Scheme
0
Admin Forms
Admin forms
3
Internal ESBS Access Form November 2025
ETB System Access Form
Cork ETB Access Request Form
Knowledge base- Pension
ASC info
1
ASC Deduction info
HEIs supported by Higher Education in ESBS
1
HEIs supported by Higher Education in ESBS
Paycode 1020
1
FW: CMETB query on paycode 1020
Knowledge Base - HR
Parental Leave
3
Parental Leave - Block of Leave
Parental Leave - Admin 1 day per week
Parents Leave
Summer Lay Off
1
Summer Lay Off
Illness Benefit Process
1
Illness Benefit
Half Pay Sick Leave
2
Sick Leave Half Pay Reckoners
Half Pay Sick Leave
Processing as a Leaver
1
Processing an Employee as a Leaver
Shorter Working Year
2
Shorter Working Year - Salary Spread
Shorter Working Year - Block of Leave
Cycle To Work
1
Cycle to Work
Amend Start Date Scenarios
1
Amend Start Date
HR Approvers
1
HR Approver 1 & HR Approver 2
New Starter - Expenses paid only
1
New Starter - Expenses Paid Only
New Starter - Expenses and Fees
1
New Starter - Expenses and Fees
New Starter - Administration
1
New Starter - Administration
TRR
1
TRR
Career Break
2
Career Break
Return from Career Break
Maternity Leave
2
Maternity Leave
Maternity Leave - Premature Birth
New Starter - Part Time Casual and Non-Casual Teacher
2
New Starter - Part Time Casual Teacher
New Starter - Part Time Non-Casual Teacher
Re-Joiner
4
Re-Joiner - same post and same pay group
Re-Joiner same post and moving to another pay group
Re-Joiner - new post and moving to another pay group
Re- Joiner Scenarios
Unpaid Leave
1
Unpaid Leave
Return After Unpaid Leave
1
Return After Unpaid Leave
Carers Leave
3
Carers Leave - Off Pay
Carers Leave - Reduction in Hours
Carers Leave - Scenarios
Overpayment Process
2
Overpayment Scenarios
Overpayment Recoupment Guide
HR Helpdesk Troubleshooting
CORE TIME TROUBLESHOOTING
0
Adhoc Shift Change in Portal - Remote day Flexi
1
Adhoc Shift Change in Portal - Remote day Flexi
How to carry out an adhoc shift change for an employee - Back Office
1
How to carry out an adhoc shift change for an employee - Back Office
Annual Leave Floating entitlement not pro-rating -solution
1
Annual Leave Floating entitlement not pro-rating -solution
Divorce Leave - Special Leave (Paid)
1
Divorce Leave - Special Leave (Paid)
Flexi Clock Abbreviations
1
Flexi Clock Abbreviations
How to record absences in Core Portal for an employee
1
How to record absences in Core Portal for an employee
How do I Record Leave for an Employee
1
How do I Record Leave for an Employee
How to read sick leave balances
1
How to read sick leave balances
Full Approved List of job titles - Live document
1
Full Approved List of job titles - Live document
Irish terms for leave types
1
Irish terms for leave types
Generate Timesheet Guide
1
Generate Timesheet Guide
Partial Absence - Medical Appointment
1
Partial Absence - Medical Appointment info
Roster change in maintain hours in Back Office
1
Roster change in maintain hours in Back Office
Roster change for previous date in Back Office
1
Roster change for previous date in Back Office
Recording Coretime Infringements
1
Recording Coretime Infringements
Recalculate balances
1
Recalculate balances
Reading flexi shift patterns correctly
1
Reading flexi shift patterns correctly
Absence FTE Information
1
Absence FTE Information
ESBS Pay Scale Rates Current with LSI 07.02.24
1
ESBS Pay Scale Rates Current with LSI 07.02.24
ETB notification Pay group Configuration Information
1
ETB notification Pay group Configuration Information
Error 404 - Leave Request
1
Error 404 - Leave Request
How the system calculates lookback
0
CORE PERSONNEL TROUBLESHOOTING
0
Resignation while on Career Break
1
Resignation while on Career Break
Arrears Due for employee not set up on Core.
1
Arrears Due for employee not set up on Core
Casual Non Casual Unqualified Pro Rata Teacher Set Up
1
Casual Non Casual Unqualified Pro Rata Teacher Set Up
Copy of Contract Reckoner
1
Copy of Contract Reckoner
FE011 Tutor information
1
FE011 Tutor information
Half pay sick leave - half day process
1
Half pay sick leave - half day process
How do I handle Critical Illness
1
How do I handle Critical Illness
Notes on Temp Rejoiner
1
Notes on Temp Rejoiner
How do I setup an Unqualified Teacher
1
How do I setup an Unqualified Teacher
How to see what date leaver or rehire processed by HR
1
How to see what Date leaver or rehire Processed by HR
Leap Year Day-Increments
1
Leap Year Day-Increments
List of reps for Working Group on Processes and Procedures 24
1
List of reps for Working Group on Processes and Procedures 24
Multiplier not populating on contract - populating contracted/standard weeks
1
Multiplier not populating on contract - populating contracted/standard weeks
RE How to input UK PPS numbers
1
RE How to input UK PPS numbers
Parental leave steps - all ETB's apart from KC
1
Parental leave steps - all ETB's apart from KC
Sick Leave Half Pay reckoner
1
Sick Leave Half Pay reckoner
Shorter Working Year process
1
Shorter Working Year process
Teaching Council Submission Process
1
Teaching Council process.
Work that can be safely conducted when payroll is closed for processing
0
Updated steps for paying arrears to an ETB employee that didn't migrate into Core
1
Updated steps for paying arrears to an ETB employee that didn't migrate into Core
403 Forbidden Error: Error when Entering Email Address when setting up an employee/Rehire
1
403 Forbidden Error: Error when Entering Email Address when setting up an employee/Rehire
HR Amendments which should NOT be carried out when Payroll is CLOSED
1
HR Amendments which should NOT be carried out when Payroll is CLOSED
Updating and Replacing Contracts scenarios
1
Updating and Replacing Contracts scenarios
Illness Benefit Scenarios
1
Illness Benefit Scenarios
Query re SWY employee retiring before end of year
1
Query re SWY employee retiring before end of year
Replace contract steps
1
Replace contract steps
CORE PAY TROUBLESHOOTING
1
Recoupment payover to Department steps
Allowance not ending on the system - check Payroll End date
1
Allowance not ending on the system - check Payroll End date
ASC Status
1
ASC Status
Arrears Due for employee not set up on Core
1
Arrears Due for employee not set up on Core
Batch File
1
Batch file
Delete Cycle to Work for ETB
0
Divisors
1
Divisors
ETTO Guidelines
1
ETTO guidelines
ESBS Payroll calendar 2025
1
ESBS Payroll calendar 2025
ETB Pay Group Information
1
ETB Pay Group information
Generating arrears
1
Generating arrears
Half Pay sick leave phased return query
1
Half Pay sick leave phased return query
Holiday Pay 2025
1
Holiday Pay 2025
How to amend an Allowance in Back Office
1
How to amend an Allowance in Back Office
Overpayment Policy
1
Overpayment Policy
Overpayment returned to ETB Bank - Pay Ops requirements
1
Overpayment returned to ETB Bank - Pay Ops requirements
Overpayment recoupment on behalf of 3rd Parties
1
Overpayment recoupment on behalf of 3rd Parties
PPSN Info
1
PPSN Info
Pay group info
1
Pay Group 900 Info
Pay Code Information
1
Pay Code Information
Pay in Full Allowances
1
Pay in Full Allowances
Pay group numbers
1
Pay group numbers
Payslip access via Back Office
1
Payslip access via back Office
PDIS File
1
PDIS file example
Recoupments for dormant employees
1
Recoupments for dormant employees
Reasons why arrears may not generate for an employee
1
Why arrears may not generate for an employee
Removal of Cycle to Work Deduction
0
RPN
1
RPN
Steps on how to process overpayment
1
Steps on how to process overpayment
Special Rate
1
Special Rate
Temp rejoin steps
1
Temp rejoin steps
Third Party Deductions
1
Third Party Deductions
CORE EXPENSE TROUBLESHOOTING
0
People XD Expenses Module Manual (as Gaelige)
1
People XD EXPENSES MODULE Manual (as Gaelige)
Cumulative Mileage Query
1
Cumulative Mileage Query
Circular 19-2023 - Domestic Subsistence Allowances
1
Circular 19-2023 - Domestic Subsistence Allowances
Dormant Employee claiming expenses
0
Clarification on duplicate claims
1
Duplicate claims
Duplicate claim info
1
Duplicate claim info
EE needs to submit a claim from previous period with new car
1
EE needs to submit a claim from previous period with new car
Process to follow if an expense cannot be approved by the ETB as the employee is Dormant
1
Process to follow if an expense cannot be approved by the ETB as the employee is Dormant
How to bring an employee who is in Core Pay into Core Expense
1
How to bring an employee who is in Core Pay into Core Expense
Vouched Accommodation Info
1
Vouched Accommodation info
Testing rates applied on Hybrid engine
1
Testing rates applied on Hybrid engine
CORE PENSION TROUBLESHOOTING
0
Pension FAQs
1
Pension FAQs
Refund of Pension Cons - received clarification from Revenue in relation to pension contribution refunds (1)
1
Refund of Pension Cons - received clarification from Revenue in relation to pension contribution refunds (1)
Final Pension Adjustment Process for ESBS.ETB wef 01.07.2024 V2.0
1
Final Pension Adjustment Process for ESBS.ETB wef 01.07.2024 V2.0
Dual Postings, with different rates: Recommended Process
1
Dual Postings, with different rates: Recommended Process
BI TROUBLESHOOTING
0
Power BI Report Description
1
Power BI Report Description
Support Email Address for Power BI
1
Support Email Address for POWER BI
SKILL UP SESSION - IN HOUSE
6
Career Break
Maternity leave skill up
PDIS File Example. Part of skill up session - Payroll Jobs
Shorter Working Year Steps
Skill up Session - Payroll Jobs
View all 6
ADULT EDUCATOR
3
Adult Educator standard response.
Adult Educator ESBS FAQ 25.09.2025
Adult Educator Salaried Employees FINAL
ACCESS GROUP - HOW TO FIND RELEASE NOTES
1
How to find the Release Notes in Access
COMPANY DETAILS
1
Company details
Payroll Queries Helpdesk Troubleshooting
Apprentice info
1
Email for Apprentice Queries
Deductions
3
ESBS Deduction Team
FW ETB Notification LAYA Healthcare
Third party deductions company list
Pay Dates 2025
2
Pay Dates 2025 update in progress
ESBS Payroll calendar 2025
Duplicate employment ID's
1
Duplicate employment ID's
Core Portal Link
1
Core Portal Link
Password policy
1
Password policy
Use of phones
1
Use of phones guide
REVISED ETB HR ESBS Queries Contacts
1
REVISED ETB HR ESBS Queries Contacts
Cheat sheets
2
1. Cheat Sheets - V28
Bank Details - Cheat Sheet
Data Protection
3
How to Password Protect Documents - updated 23.10.2020
Resetting passwords Cheat Sheet
Helpdesk - DP - V2
Standard Responses
Standards Responses
11
Bank Details for Non employees
Adult Educator standard response.
Start/Cessation date entered by employee on Revenue
Removing contract amendments
Standard text - uploading documents
View all 11
Notifications
HR Notifications 2026
0
HR Notifications 2024
13
Circular 08/2024 - Application of 1st June 2024 Adjustments
Parents Leave Scheme for Registered Teachers: CL0058/2024
Parents Leave Scheme for Special Needs Assistants
Adult Educator ESBS FAQ
Parents leave update - Circular Letter’s 0059/2024 and 0058/2024
View all 13
HR Notifications 2025
20
Special Leave with Pay for Sporting Purposes
Contact areas for ESBS-ETB Payroll
Environmental Allowance LOETB
Voluntary Search and Rescue Leave
HR Process - HR Approver 1 and 2
View all 20
Payroll Notifications 2026
4
Payroll/Pension/Holiday Payment cut off policies and 2026 PDIS
ETB Notification: Updated Pension and Payroll Cut-Off Policy 2026
ETB Notification - Update to HR Process – Overpayments / Recoupments.
ETB Notification: Revised Payroll cut off Policy 27.1.2026
Payroll Notifications 2025
14
ASC - Under/Overpayments
ESBS Payroll Cut Off Policy Jan-Dec 2025
Increase applied to External Authenticator daily rate wef 01-Jan-2025.
ETB Notification - Updated State Exams pay rates
Revised Quick Steps for New Starter processes - Expense only & Expenses and Fees
View all 14
Payroll Notifications 2024
6
ETB Notification Re Pay Code Review - August
Paygroup Configuration Information
Community Employment Pay Codes 18/01/24
ETB Notification: TC Instructor pay codes & rates
Revised Instruction on TC Instructors Pay Codes and Rates : 01/02/24
View all 6
Pension Notifications 2025
4
ETB Notification: New Pension Payment Form
My Future Fund - Auto Enrolment - ESBS-ETB Payroll part 2
My Future Fund - Auto Enrolment - ESBS-ETB Payroll part 1
Auto-Enrolment - Employee standard text
Pension Notifications 2024
1
Pension Contribution Adjustment Process documents
ETBI Responses
Flexitime/Remote Working
3
Flexitime/Remote Working
Flexi Work Patterns
Query raised at OSD Forum re. using CoreHR solution as a document repository
Help Desk Software
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